Upcoming Holiday in Singapore

Labour Day on 1st May 2018 (Tuesday).

Our office will re-open on Wednesday, 2nd May 2018 to serve you.

Thank you for your understanding!

**Samples collected on 30 Apr (Mon) will be processed on the same day & results will be released on 3rd May (Wed).**

Upcoming Holiday in Malaysia

Labour Day on 1st May 2018 (Tuesday).

Our office will re-open on Wednesday, 2nd May 2018 to serve you.

We are anticipating a slight delay in the processing of orders during these period of time.

Please send in your samples earlier for us to process.

Do be assured that we will do everything possible to minimize any potential delay.

Thank you for your understanding and happy holiday!

No results on Saturday (For Singapore Only)

Please be informed with effect from 1st February 2017, results for samples collected on Friday will be released on Monday.

SMS Alert Feature

We are launching a new feature on 1oo for our local customers in Singapore and Malaysia. Sign up to receive SMS Alerts when your DNA sequencing results are ready for download. We are offering this service at no additional charge (only your existing telco charges need apply).

For more details on this new feature, do not hesitate to contact our Customer Care team or any of our friendly Product Specialists today.

Ordering of 1st BASE Biochemicals, Buffers and Reagents

From 1st October 2013, customers from Singapore can order 1st BASE Biochemicals, Buffers and Reagents using our online ordering system.

For customers in Malaysia, please contact our distributor, Axon Scientific Sdn Bhd at info@axonscientific.com for your orders of 1st BASE Biochemicals, Buffers and Reagents.

Do not hesitate to contact our Customer Care team for any clarifications.

DNA Sequencing Results Available on 1oo

We are pleased to announce that from 1 July 2011, DNA Sequencing results will be available online for customers who have existing account with 1oo. With this added feature, you can download results anytime at your convenience without accessing a separate web link.

To retrieve the required DNA sequencing results, just follow these steps:

Step 1: Login to 1oo

Step 2: Under DNA Sequencing on the main menu, click "Download Results"

Step 3: Save the files separately in a storage device (e.g. Hardrive/USB Thumb Drive/CD)

Not a 1oo user yet? Register for an account today! Place your orders online and accumulate reward points for redemption of attractive gifts on 1oo Rewards gallery.