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About 1oo

You can now place orders online with 1st BASE and it is as simple as 1-2-3.
Try it, it is amazingly easy to use and hassle-free!

How it works

Step 1: Register for free as a new user with 1oo
Step 2: Upon successful  registration, you will be issued a password
Step 3: Login and start ordering!

In the event that you encounter any difficulties registering a new account or placing an order, please contact our Customer Care Team.

Our Singapore Office & Laboratory has MOVED!New

Dear Valued Customers,

We are happy to inform that our company is relocating our Office and Laboratory to support the growth and expansion of our business.
The relocation period will be between 22 January to 06 February 2022.
As we strive to serve you better, we seek your kind understanding during this transition period to bear with us as we work hard to process & release your results as soon as possible.

Our contact details remain the same and please do not hesitate to contact us if you need any assistance.
Thank you for your kind understanding and patience.

Upcoming Holiday in Singapore New

Upcoming Holidays

Chinese New Year closure on 31 Jan 1pm onwards (Monday) to 02 Feb (Wednesday).
Our office will re-open on Thursday, 03 Feb to serve you.
Thank you for your understanding!

**Samples collected on 31 Jan morning (Mon) will be processed & results will be released on 03 Feb (Thurs).**

Upcoming Holiday in Malaysia New

Dear Valued Customers,

Warmest Greeting from Apical Scientific!

Please be informed that our office will be closed for following holiday:

31st January (Monday) ~ 2nd February 2022 (Wednesday) - Chinese New Year

We are anticipating a slight delay in the processing of orders during these period of time.
Please send in your samples earlier for us to process.
Do be assured that we will do everything possible to minimize any potential delay.

We will reopen for business as usual on 3rd February 2022 (Thursday).

Thank you for your understanding and happy holiday!

SMS Alert Feature

We are launching a new feature on 1oo for our local customers in Singapore and Malaysia. Sign up to receive SMS Alerts when your DNA sequencing results are ready for download. We are offering this service at no additional charge (only your existing telco charges need apply).

For more details on this new feature, do not hesitate to contact our Customer Care team or any of our friendly Product Specialists today.

Ordering of 1st BASE Biochemicals, Buffers and Reagents

From 1st October 2013, customers from Singapore can order 1st BASE Biochemicals, Buffers and Reagents using our online ordering system.

For customers in Malaysia, please contact our distributor, Apical Scientific Sdn Bhd at info@apicalscientific.com for your orders of 1st BASE Biochemicals, Buffers and Reagents.

Do not hesitate to contact our Customer Care team for any clarifications.

DNA Sequencing Results Available on 1oo

We are pleased to announce that from 1 July 2011, DNA Sequencing results will be available online for customers who have existing account with 1oo. With this added feature, you can download results anytime at your convenience without accessing a separate web link.

To retrieve the required DNA sequencing results, just follow these steps:

Step 1: Login to 1oo

Step 2: Under DNA Sequencing on the main menu, click "Download Results"

Step 3: Save the files separately in a storage device (e.g. Hardrive/USB Thumb Drive/CD)

Not a 1oo user yet? Register for an account today! Place your orders online and accumulate reward points for redemption of attractive gifts on 1oo Rewards gallery.

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